Cookie Policy

Last Updated: January 15, 2025

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site. Like most websites, ReasonExA uses cookies to improve your browsing experience and to analyze how the site is being used.

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the website to function properly and provide core features. Without them, you would not be able to access certain features of our website.

• Session cookies (maintain your login status)
• Security cookies (protect against fraud)
• Functionality cookies (remember your preferences)

2.2 Analytics Cookies

These cookies help us understand how visitors interact with our website. We use this information to improve the website and user experience.

• Google Analytics (tracks page views, user behavior, traffic sources)
• Heatmaps (shows where users click and scroll)
• Session recordings (identifies usability issues)

2.3 Functionality Cookies

These cookies remember your choices and preferences to provide a more personalized experience.

• Theme preferences (dark/light mode)
• Language settings
• Content preferences

2.4 Marketing Cookies

These cookies are used to track your browsing habits and deliver personalized advertising content based on your interests.

• Facebook Pixel (tracks conversions and user behavior)
• Google Ads (retargeting and conversion tracking)
• Email marketing cookies (tracks email campaign performance)

3. Third-Party Cookies

We work with third-party service providers who may set cookies on your device. These include:

• Analytics providers (Google Analytics, Hotjar)
• Advertising networks (Google Ads, Facebook)
• Payment processors (Stripe, PayPal)
• Customer support tools (Zendesk)

Third parties are responsible for managing their own cookies and you should review their privacy policies for more information.

4. How Long Do Cookies Last?

Cookies can be classified into two categories based on duration:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain on your device for a specified period (typically 1-2 years)

5. Managing Cookies

5.1 Browser Settings

Most browsers allow you to control cookies through settings. You can typically:

• Accept or reject all cookies
• Delete existing cookies
• Set specific cookie preferences
• Receive alerts when cookies are placed

5.2 How to Manage Cookies in Popular Browsers

• Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Preferences → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Privacy, search, and services → Cookies and other site data

5.3 Third-Party Cookie Management

You can opt out of certain third-party cookies:

• Google Analytics: Install the Google Analytics Opt-out Browser Add-on
• Advertising Cookies: Visit the Digital Advertising Alliance opt-out page
• Email Cookies: Use the unsubscribe option in marketing emails

6. Cookie List

Cookie Name	Purpose	Duration	Type
reasonexa_session	Maintains your login session	Session	Essential
reasonexa_preferences	Stores your preferences	1 year	Functionality
ga_*	Google Analytics tracking	2 years	Analytics
_fb_*	Facebook conversion tracking	3 months	Marketing
cookieconsent	Remembers cookie consent choice	1 year	Essential

7. Important Information

7.1 Non-Tracking Technologies

We may use other technologies similar to cookies, such as web beacons or pixel tags, to track website activity.

7.2 Do Not Track (DNT)

If you enable the Do Not Track feature in your browser, we will respect this preference and limit tracking activities accordingly.

7.3 California Privacy Rights

Under the California Consumer Privacy Act (CCPA), California residents have the right to know what cookies are used and to opt-out of their use.

8. Your Rights

You have the right to:

• Know what cookies are being used on our website
• Accept or reject cookies (though this may affect functionality)
• Delete cookies from your device
• Opt-out of personalized advertising
• Request information about how your data is used

9. Contact Us

If you have questions about our use of cookies, please contact us:

Email: privacy@reasonexa.com
Address: 123 IT District, Sukhumvit Road, Bangkok 10110, Thailand

10. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in our practices or new regulations. We recommend reviewing this policy regularly to stay informed about how we use cookies.